Are you a fully remote agency?
Yes, we operate with a remote-first mindset, which allows us to work with top talent and clients from around the world. Our model is built on internal trust and an absence of micromanagement, focusing on delivering exceptional work regardless of location. Our headquarters and one of our two primary addresses are in Tauranga, New Zealand
Are you actually based in New Zealand?
Yes, we are! Tahi Studio is proudly based in New Zealand. While we serve clients globally, our core mission is to be the go-to Webflow partner for Kiwi businesses. You'll be working with a local team that understands your market.
Can I switch or pause my plan?
Yes! You can upgrade, downgrade, or pause your subscription at any time through your client dashboard. No contracts, no penalties—just complete flexibility.
Can you connect my Webflow website to my CRM or other third-party tools?
Yes, this is a core part of what we do. We can integrate your Webflow forms directly with your CRM and set up automated data flows to ensure your team always has the latest customer information. This is part of our "Advanced Webflow Code & APIs" add-on service, designed to create a seamless digital ecosystem for your business
Can you create custom animations or illustrations for my website?
We certainly can. We offer ongoing custom Lottie animation creation as a monthly add-on to our core subscriptions. We can also create single custom Lottie animations as a one-off project. These subtle, purposeful movements can add a touch of elegance and visual interest to your site.
Do you offer ongoing SEO support?
Do you use templates or is every design custom?
How are Large Language Models (LLMs) like ChatGPT changing Webflow development?
LLMs are set to significantly enhance efficiency in Webflow development, particularly with tasks like code generation and content integration. While they are powerful tools, our focus remains on leveraging them to augment the strategic, high-quality work that only senior talent can provide, ensuring the final product is thoughtful and well-crafted.
How do you approach SEO when building a new website?
How do you ensure my website is accessible to all users?
How do you ensure the work you do aligns with my business goals?
How do you handle Quality Assurance (QA) and testing before a website goes live?
Our commitment to quality includes a meticulous QA process. Before any deliverable reaches you, it undergoes thorough internal reviews. We test across different browsers and devices to ensure a consistent experience and check every link, form, and animation to make sure everything functions perfectly for your visitors.
How do you handle feedback and revisions?
How do you integrate marketing strategy with website development?
We believe a website should work hard for your business, not the other way around. Our process is collaborative, and we start by understanding your business goals. We then ensure that every element of the website, from the user journey to the calls-to-action, is purposefully designed to support your marketing objectives, like lead generation and conversion.
How does the "unlimited requests" subscription work?
You can add as many requests to your queue as you'd like. We work through them one at a time to ensure each task gets our full attention and quality is never compromised. Once a task is complete, we immediately move to the next one.
How fast will my requests be completed?
Most small requests are completed in just a few business days. For larger, more complex tasks, we'll establish a clear timeline and keep you updated on our progress every step of the way.
I already have a brand. Do you offer services to refresh it?
Yes, we offer both an "Essential Brand Identity Refresh" and a "Comprehensive Brand Identity Overhaul" as one-off services. Whether you need to modernise your existing logo, refine your colour palette, or undertake a complete strategic workover of your visual identity, we can help.
I have a specific feature in mind that requires custom code. Is that something you handle?
Absolutely. Our "Advanced Webflow Code & APIs" add-on covers custom JavaScript, CSS, and API integrations. We can help you implement unique functionalities that go beyond Webflow's native capabilities, ensuring the solution is tailored to your specific business needs.
I need help with writing content for my website. Is that part of your service?
It can be. We offer "Website Copywriting Support" as a monthly subscription add-on. This service allows you to enhance your website with professional copy for case studies, blogs, or specific sections, ensuring your messaging is clear and compelling.
I'm not sure what my website needs. Do you offer an audit?
Is Webflow a good choice for a SaaS marketing website?
My existing website wasn't built in Webflow. Can you still help me?
Absolutely. We specialise in smooth and seamless Webflow migrations. We can take your existing website and rebuild it thoughtfully in Webflow, ensuring a solid foundation for future growth. This process allows us to improve the site's structure, performance, and make it easy for your team to manage moving forward.
What do you mean when you say "we are your guide, not the hero"?
What does "quality" mean when it comes to Webflow development?
For us, quality development is an uncompromising standard woven into every step. It means writing clean, efficient code, building with semantic HTML for accessibility, and ensuring the site is optimised for page speed. The result is a website that is not only beautiful but also robust, scalable, and easy to maintain
What does the onboarding process look like?
What if I need to pause or cancel my subscription?
No problem. You can pause or cancel your subscription at any time through your client dashboard. Our goal is to earn your partnership every month, not lock you into a long-term contract.
What is "technical debt" and how do you help us avoid it?
Technical debt is the implied cost of rework caused by choosing an easy, limited solution now instead of using a better approach that would take longer. We help you avoid this by building with a strong strategic foundation from the start. We don't believe in taking shortcuts; we build things the right way for long-term success and scalability.
What is E-E-A-T and why is it important for my website?
E-E-A-T stands for Experience, Expertise, Authoritativeness, and Trustworthiness. It’s a framework Google uses to assess the quality of content. Building a website that demonstrates high E-E-A-T is crucial for building trust, not just with Google, but with your audience. We help clients achieve this through transparent practices and high-quality, authoritative content.
What is a design system and why do I need one?
A design system is a complete set of standards, reusable components, and clear guidelines that define your brand's visual language. We build them to ensure brand consistency across your entire digital presence. This means every button, colour, and font is cohesive, creating a seamless and trustworthy experience for your users.
What is the "Greater Good Principle"?
What is the benefit of a subscription compared to buying a block of hours?
A subscription is designed for an ongoing partnership, providing you with a dedicated team for continuous Webflow needs under a "one active request at a time" model. Hourly packages are better suited for specific, ad-hoc tasks or urgent fixes that have a defined scope. The best choice depends on whether you need a long-term partner or support for a finite project.
What is the benefit of a subscription over hiring a freelancer?
Our subscription gives you access to a diverse team of senior-level experts—designers, developers, and strategists—for one predictable price. This provides more reliability, a broader skillset, and greater scalability than a single freelancer can offer.
What is the client dashboard and how does it work?
What is your process for designing a new website?
What kind of communication can I expect during a project?
What kind of tasks can I request?
On the Development plan, you can request any Webflow build, update, or integration. On the Creative Design plan, you can request anything from web and app UI/UX to logos, brand assets, and marketing materials. The Design & Dev plan includes everything from both.
What makes Tahi Studio different from other agencies?
While we admire the efficiency of the productised model, our key differentiator is our emphasis on a calming, elegant, and partnership-focused aesthetic and process. We combine the flexibility and clarity of a productised service with the high-touch, trust-based feel of a boutique firm, ensuring our work is not just efficient, but also exceptionally well-crafted and human-centric.
Who actually works on my projects?
Your projects are always led by our core team of senior experts. We assemble the best talent for each task, and every deliverable is managed and approved internally to meet our unwavering commitment to quality.
Who will actually be working on my projects?
Why do you call yourselves "Tahi" Studio?
"Tahi" (pronounced Tah-hee) is the Māori word for "one". This name reflects our core philosophy: providing one seamless, high-quality solution from one dedicated partner, all managed through one streamlined platform. It’s about simplifying the process for you and becoming a single source of truth for your digital needs.
Why do you exclusively build websites on Webflow?
Why do you share so much information on your blog and in your glossary?
We believe in being knowledgeable guides, not just service providers. Our goal is to be purposefully helpful, educating and clarifying the complexities of the digital world for our audience. By sharing our expertise openly, we aim to empower our clients and build trust through transparency.
