Working With Us

Our partnership approach, communication processes, project workflows, and what to expect when working with Tahi Studio.

Frequently Asked Questions

Related FAQs

How do you handle feedback and revisions?

We see feedback as a vital part of our collaborative process. Revisions and feedback are managed directly through the client dashboard, allowing you to comment on deliverables and track changes easily. We are open to constructive feedback, as our goal is always to deliver the best possible outcome for your business.

What kind of communication can I expect during a project?

You can expect proactive and transparent communication, all managed through your dedicated client dashboard. We keep you updated on timelines, progress, and any potential roadblocks, sharing both good news and challenges openly. Our goal is to eliminate confusion and ensure everyone is always on the same page.

What does the onboarding process look like?

We offer flexible signup options to make getting started simple. You can sign up directly for a package and submit your first request, or we can begin with a kickoff call to discuss your goals in more detail. Our aim is to provide a smooth, confidence-inspiring experience right from the start.

Will I be able to edit the website myself once it's built?

Yes, absolutely. We empower your team with a Webflow CMS that's intuitive and easy to manage. Part of our process includes training and handover to ensure you feel confident taking the keys to your new website and managing your own content.

What is your process for designing a new website?

We work with our clients every step of the way in a collaborative process. It starts with a strong strategic foundation where we define goals, and moves through information architecture, wireframing, and UI design before development begins. This ensures every element is designed with a clear purpose.

What is the client dashboard and how does it work?

The client dashboard is the central hub for our partnership. It's a single, transparent platform where you can submit requests, track progress, communicate with our team, review files, and manage your billing. It's designed to eliminate confusion and save you time.

Who will actually be working on my projects?

Your work will be performed by our talented team with deep expertise in their respective fields. We are committed to investing in a team of dedicated experts and managing their capacity carefully to ensure every project receives the focused, high-quality attention it deserves.

How do you ensure the work you do aligns with my business goals?

We begin every partnership by investing time to understand your business, goals, and challenges as if they were our own. Our "Client & Team Best Interest" principle means that every decision we make is based on what will deliver the best outcome for your business, ensuring our work is always purposeful and strategic.